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Pace — Service in Sync

Guest-first hospitality.

A complete restaurant ordering and diary system designed to give venues great service with less friction. Mobile app for guests with bookings, menus, rewards and venue events, with a powerful web-based back office for staff.

Mobile AppBookingsMenusRewardsBack Office

Bookings

Simple table bookings with real-time availability.

Menus

Browse dishes and check what’s available.

Rewards

Keep customer loyalty and rewards connected.

Back Office

Tools for managing day-to-day venue operations.

The project

A smoother journey from booking to rewards.

The mobile experience keeps bookings, menus, venue events and loyalty points within easy reach. Pace also provides an accompanying management platform for venue operations.

The images shown here are taken from the actual Pace website and guest application.

Explore Pace
Actual Pace public website screenshot
Pace website
Actual Pace guest mobile app screenshot
BEYOND THE APP

One product. Two audiences. A platform underneath.

Pace is designed around the complete hospitality workflow: a simple guest experience on one side and the operational tools a venue needs on the other.

01

Guest experience

Bookings, menus, rewards and venue information brought together in a customer-facing mobile experience.

02

Venue operations

A web-based back office for the people managing availability, content, bookings and day-to-day venue information.

03

Multi-tenant foundation

The platform is architected so venues can have distinct data, configuration and branded experiences while sharing a maintainable product foundation.

04

Connected services

APIs, authentication, notifications and reward mechanics create the connective layer between the guest product and the tools behind it.

Guest app→Product API→Venue data→Back office
DESIGN & DEVELOPMENT

Mobile and web, designed as one experience.

Pace combines a guest-facing mobile application with operational tools for venues. The booking, menu and rewards journeys illustrate the value of looking beyond a single screen and considering the wider product workflow.

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