API design
Clear interfaces between products, applications and services with sensible responsibilities and predictable contracts.
API & SYSTEMS INTEGRATION
Make your systems work together.
We connect products, services and data through considered APIs and integrations — reducing duplicated work and making information move where it needs to go.
WHAT THIS SERVICE COVERS
Built around the whole product.
We connect product thinking, interface design and engineering so the pieces work together from the outset.
Third-party integration
Connect external platforms such as booking, payment, messaging, identity or content services where the product needs them.
Data synchronisation
Move and reconcile information between systems while considering ownership, timing and failure states.
Webhooks & automation
Respond to important events and automate follow-up actions without relying on manual intervention.
CONNECTED BY DESIGN
Integration should remove friction, not create more of it.
Modern products rarely exist in isolation. They depend on booking platforms, payment services, identity providers, notifications, content systems or internal data. The challenge is not simply making two endpoints talk — it is deciding what should own the data, how failures are handled and what the user experiences when systems disagree.
We design integrations around reliability and understandable behaviour, with clear boundaries between your product and the external services it depends on.
See how we workHOW WE APPROACH IT
Clarity before complexity.
We reduce risk by understanding the workflow first, then designing and engineering the right level of solution.
Understand ownership
Identify which system is authoritative for each important piece of information.
Design the contract
Define the requests, responses, events and failure handling before wiring systems together.
Integrate securely
Implement authentication, validation, rate limits and observability around the connection.
Test the edges
Exercise retries, unavailable services, partial data and real operational failure modes.
RELEVANT WORK
Products that connect the pieces.
Selected projects showing product design, operational tooling, reusable systems and connected experiences.
COMMON QUESTIONS
Useful things to know.
Can you integrate with an existing supplier API?
Yes, where the supplier provides appropriate access and documentation. We can design the product flow around the capabilities and constraints of that API.
What if the external service is unavailable?
That is part of the design. Good integrations consider timeouts, retries, fallback behaviour, observability and what the user should see when a dependency is temporarily unavailable.
Can you create an API for our own product?
Yes. We can design and build APIs that support web apps, mobile apps, back-office systems and future integrations from a common product foundation.
START A CONVERSATION
Have a product or platform in mind?
Tell us the challenge, the people using it and what needs to work better. We can shape the right next step together.